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FAQs

1. What is tv(inner)circle community?
   • tv(inner)circle community is a community for fans of TBS and TNT. Fans have access to behind the scenes information and have the chance to interact with others and share their opinions. Members are also asked to periodically complete surveys that will help to shape the future direction of TBS and TNT.
2. Why should I join tv(inner)circle community?
   • By joining tv(inner)circle community you will have the opportunity to comment on current shows, new shows, and stars and interact with other passionate fans. For your time and opinions you will have the chance to win a prize for each survey you complete and every post you make to the discussion board. The drawings are held quarterly, plus you qualify every quarter regardless if you have already won.
3. Will you be able to tell who specifically has given answers to the questions?
   • No, as stated in our Privacy Policy found on the home page tvinnercircle.com your answers are kept confidential.
4. What will the information gathered in the studies be used for?
   • We will use the information to better understand the needs and challenges that face the Entertainment industry today. We want to know what we can do to offer superior value and entertainment. Your feedback will help to determine the future direction of TBS and TNT. Your information will be used in accordance with our Privacy Policy. Please click here to view the Privacy Policy.
5. Will I get to see the results of the different surveys? 

   1. Periodically we will be publishing the insights that we gain from the research we are working on. Please come back and visit tvinnercircle.com often to share in what we have learned.
6. If I want to leave tv(inner)circle community, how do I do this? 

   1. Included on each invitation that we send you is a link to unsubscribe. Use that link to discontinue your participation in tv(inner)circle community.
7. Who do I contact if I need help with completing the survey? 

   1. To get help while filling out a survey please feel free to send an email to support@tvinnercircle.com. We are committed to getting back to you within 24 business hours. If you do leave a survey to seek help, don’t worry, when you come back you will be put back at the question you left at.
8. How do I learn more about TBS and TNT? 

   1. You can visit tbs.com or TNT.tv to learn more about each network. Also, you can find information about Turner Broadcasting System, Inc. at Turner.com.
9. What new things can I expect from tv(inner)circle community in the future?

   1. We are constantly working to improve the community experience by having current polls and surveys as well as providing a discussion board for viewers to interact with one another. If you have any suggestions on ways to improve tv(inner)circle community please let us know by joining the discussion “Community Information.”
10. Does my opinion really matter to the people in charge?

    1. Absolutely! We at tv(inner)circle community want to know what you think. We consider your opinions when making decisions about the future programming on TBS and TNT. We want the viewers to have a say on what they watch and the community is an excellent way for you to have your opinions heard.
11. Is there an incentive to participate in tv(inner)circle community?

    1. Yes, each survey you complete and every post you make on the discussion board will earn you entries into our quarterly drawing. You will have the chance to win a prize. Please click here to read the Sweepstakes Official Rules and Regulations.
12. How will I know when there are activities for me in tv(inner)circle community?

    1. You will receive an email notification when you have a survey or other activities available for you. The email will provide a link to the activity and will provide instructions on how to get to the survey. There will also be a closing date for the survey listed in the email to inform you of how long you have to take the survey. Discussion boards will always be available for you to participate in and they can be accessed through the community login portal. 
13. How often will I be asked to participate in a survey study?

    1. We make every effort to keep our members active however the frequency of surveys will greatly depend on projects that we are working on and what we need feedback on. We do have an ongoing discussion board where you can interact with other fans and share your opinions about TBS and TNT even if we have not had a recent survey. The comments you make on the discussion boards are also monitored and used to supplement the information provided in the surveys. So you can always share your thoughts with the people in charge of TBS and TNT.
14. How can I update my email address, username, or password? 

    1. You can login to your membership account via tvinnercircle.com. There is an update link in the upper right hand corner where you can edit all of your information.
15. I have some ideas about how to make tv(inner)circle community better. How do I share those ideas with you? 

    1. We love to hear your feedback on the community. In order to share your ideas with us, please go here to our discussion board and leave a comment in the “Community Information” discussion topic.
16. Who can join tv(inner)circle community? 

    1. tv(inner)circle is open to people who are 18 and over and live in the USA. We are looking for people who have an interest in certain types of television programming. You must also complete the profiling questionnaire in order to join the community. 
17. What should I do if I have a question that was not addressed on this page?
    1. If you have a question that has not been addressed please click here to be redirected to the discussion board where there is a discussion topic on FAQ. You can post your question here and we will reply with an answer to your question as soon as possible. If it is a technical problem support@tvinnercircle.com should be able to answer your question.